By purchasing from The Lay Away, you agree that you have read and understand the following:

Customers assume all risks when purchasing eggs and birds. For biosecurity purposes we CAN NOT take back birds or eggs for any reason!

Eggs: We offer a fertility guarantee for eggs. We will re-ship your order TWICE if less than 50% hatch alive. To claim this guarantee, provide us with 1. Digital hygrometer data and 2. Photos of eggs broken open or a video candeling them. Customer is responsible for the cost of shipping the second batch.

Chicks and Birds: All chicks are sold as straight run unless otherwise noted. Older birds without a DNA test are NOT guarantee to be a hen/roo. We are well educated in guessing sex of the breeds we keep, but we do not guarantee 100% accuracy.

Shipping Birds: We are NPIP certified in Tennessee (63-1289) and tested for Avian Influenza and Pullorum/Typhoid. All orders (eggs, chicks, birds) come with a Veterinary Services 9-3 form approved by the TN state agriculture department. Please research and be aware of import laws in your state!

We do our best to package birds and eggs carefully and have great success of shipping across the USA, however we can not be responsible for lost or destroyed birds/eggs due to the USPS handling. Please notify us and file a report with the USPS if you have issues with your shipment, and we will try our best to help.

Live day old chick shipping is $75. This covers the packaging ($25) and shipping ($50)

Order Cancellation: If your order has not shipped and you wish to cancel your order, you are eligible to receive a 50% refund.

Thank you!